Who We Are //

Our Origins

Founded by the Willcocks family in 1975, today, Active Tree Services is an Australian owned business with a national footprint and a workforce of 1,000 FTE committed to delivering services in arboriculture, vegetation management, consultancy and systems.

Photo: Founder Mark Willcocks

Who We Are //

Our Priorities

At Active, our purpose is Keeping our communities safe and green. It drives everything we do, whether it’s delivering world class vegetation management services to help ensure public safety through bushfire prevention and tree safety management or urban greening through tree planting and watering.

Who We Are //

Our Values

Our values have been articulated based on who we are and who we aspire to be. Their origins lie in the founding of our business and, today, help communicate and instil our unique culture as new generations of team Active commence and continue to serve our clients around Australia.

Who We Are //

Team Member Stories

Active people are bound through a common purpose and lived values that make Active a great place to work.  We work in small teams, our crews, often in remote and beautiful locations and almost always outdoors.

Active supports diversity in our workplace. 

View All Stories
14 May

Dale Jones

Team Member Stories //

Dale Jones

Senior Diesel Mechanic Dale Jones was one of those kids with a hankering to know how things worked.

From basic remote control cars to trail bikes, he’d pull anything apart, just so he could
understand how it worked and then enjoy the satisfaction of putting it back together again.

“I was that kid and I’m sure my Dad probably hated it,” Dale reflects.

“I admit, these items didn’t always return to their original state. However, learning is something I’ve always enjoyed.”

That fascination with machinery later turned into a valuable skill that now sees Dale sought after as a diesel mechanic with a specialist interest in heavy machinery.

Having started out as an 18-year-old apprentice, he’s worked on everything from excavators to tilt trucks, elevated work platforms, and scissor lifts.

It’s a career that has taken him from family run workshops servicing farm machinery to fleet maintenance specialists looking after clients including Melbourne City Council and major
telecommunications providers. 

Along the way, he’s put his problem-solving and mechanical skills to great use, diagnosing
complex machinery problems, organising parts, conducting inspections, and getting creative with occasional design and fabrication work.

It’s for this expertise that Dale was headhunted to join Active Tree Service’s Fleet department back in 2023.

Dale explains, he was working at High Access Group as the lead and only diesel mechanic in their workshop when Active’s Chris Sanderson happened to reach out.

Impressed with Dale’s understanding of Active’s style of equipment, Chris decided to pop by for
a visit.

“Sando came to the workshop to see my work and surprisingly I was given a job offer,” Dale recalls.

Dale didn’t think much of it at the time however over the months that followed, Chris regularly touched base.

“Seven months later, he rang and insisted I come and have a look at the Bayswater depot, and I happened to be heading that way to pick up my daughter, so I thought it would be unfair not to,”
Dale says.

The depot turned out to be six minutes from Dale’s house rather than a daily hour and 20-minute commute.

Active also offered the opportunity for further career advancement. 

It was these two factors that sealed the deal, with Dale stepping into the role of senior diesel mechanic at Active almost two years ago.

The job involves conducting maintenance on Active’s fleet of machinery and servicing equipment for their sister company Aerial Access, while also mentoring younger team members.

On any given day Dale might be working on trucks, EWPs, jarraffs, chippers, excavators, and an array of other equipment.

“Having an extensive background in towers, I am often working on the Versalift EWPs, tower repairs and/or maintenance,” Dale says.

“But I also still work on all the other machinery.”

With a major background in specialist equipment, Dale’s expertise lies in diagnostic problem solving and it’s a skill he’s honed during a career that’s spanned more than 20 years as a diesel mechanic.

“When it comes to troubleshooting, you develop this good nose for it,” he says.

“You just get a vibe and a gut feeling that something specific needs to be checked.”

He has also applied that problem solving in highly creative ways, particularly during his time at High Access Group.

“The variety of machinery we worked on was off the scale, and some of it was very specialised,” Dale explains.

“But there were also some weird and wonderful things as well, such as designing and fabricating light fittings for Melbourne City Council, including manufacturing Christmas decorations.”

Since joining Active, Dale has also had some of his additional skills formally recognised.

“I have a really big interest in auto-electrical work. I also have a good background in that and experience,” Dale says.

“Active’s Leading hand nominated me to improve my skillset and become a qualified
auto-electrician via Recognition of Prior Learning.

“As part of that I was able to add auto-electrical to my CV.”

Outside of work Dale is a devoted partner and dad to three girls, who loves nothing more than spending time with his family in the great outdoors.

“I love 4WDs, trail bikes, camping and fishing,” he says.

“With a busy family and work, there often isn’t the time, but last year we bought a caravan and went to Uluru and back, and that was sensational.”

As for the future, Dale says his is with Active.

He’d be keen to transition into a supervisor role or, better yet, would love to put his
problem-solving skills to the ultimate test.

“I would absolutely love to work in product development,” he says.

“I have a big background working with so many different types of equipment and there’s nothing better than the challenge of finding a way to make something work.”

    22 Jan

    Katrina Carmody

    Team Member Stories //

    Katrina Carmody

    Active Tree Top award winner Katrina Carmody never envisaged a career in the tree industry. Instead, it was a job she fell into by necessity and it’s a career where she has quickly excelled.

    In her four years with Active, Kat has gone from chipper to operations manager on the Vic Powerlines contract. Along the way she’s gained the respect of her peers as someone who espouses the values of Active Tree Services’ dedicated team.

    Kat explains she was a health and outdoor education teacher working at Gilwell Park Scout and Education Centre when the Coronavirus pandemic forced her into redundancy in 2020.

    “I’d been looking for a job for a while and was at the stage where I was ready to take anything,” she says.

    “And then a job just happened to come up with Active.”

    Conceding she was ‘very green’ and had ‘zero experience’, Kat jumped at the chance to work in an essential industry at a time when Victoria was experiencing some of the toughest lockdown conditions in the world.

    She started on the chipper before being offered the opportunity to become a Jarraff operator a year later, and says she loved “working on the big machines”.

    When a fractured ankle saw her sidelined from physical duties, she moved into a customer-facing role for the annual fire cut where she liaised with clients and organised crews.

    It was a position she thrived in, tapping into her people skills and previous experience working in customer service.

    “It’s funny because when I was younger, I worked in retail at a discount store then at Bunnings where I’d been in the garden section and also in tools,” she says.

    “I sold chainsaws before I ever used one and there’s a chance I was selling some of the trees that Active now prunes.”

    These days, Kat’s role as an operations manager sees her looking after the Victorian scoping team as part of the Ausnet component of the Vic Powerlines contract.

    It’s a job that involves travelling and meeting with members of the crew to ensure everything’s working perfectly, and it takes her across a variety of terrain.

    Earlier this year, Kat was recognised with Active Tree Services’ most prestigious accolade, receiving the Tree Top Award for her commitment to the core values of the business.

    Candidates for the award are put forward by their peers, and Kat was selected from a strong field of over 100 nominees.

    It was an accolade she was both honoured and humbled to receive.

    “It was a lovely shock to receive the nomination by my colleagues,” she says.

    “I feel like we’re always offered the chance to explore new things and it’s something I’ve jumped on and run with.”

    As part of that commitment to exploring new things, Kat is currently doing her Diploma in Arboriculture, while also juggling life as a working mum with two young children.

    Outside of work, she continues to play soccer, having represented Victoria when she was younger and also has a passion for photography.

    “I’d always done family and kids photography as a bit of a hobby, particularly after my partner and I had kids,” she says.

    “When I lost my job it also became a side hustle, but now I’m on the road a lot more it’s more of a hobby.”

    As for what’s next, Kat says her future is with Active and might one day unite her love for the tree industry with her love of teaching.

    “I really value learning and that love of teaching runs deep,” she says.

    “Growing up I pictured myself as a teacher and it was always what I wanted to be, but I’ve very much learned through random experiences that you’ve got to have an open mind and go with the flow.

    “I believe things happen for a reason and so far, that’s all worked out for the best because I genuinely love Active and am so thankful every day for all the opportunities I’ve been presented with.”

      14 Oct

      Matt Grech

      Team Member Stories //

      Matt Grech

      Active might be known as Australia’s largest tree company, but a key part its success has always been its forward-thinking approach to technology.

      Encompassing two teams, that technology includes the groundbreaking Active Mobile software,  and also a division dedicated to IT service and support.

      Heading up the latter arena is Matt Grech, who is based in Waterloo, NSW, but is part of a support team of eight which is spread across the country.

      Matt explains the team is responsible for areas such as ensuring Active’s equipment and devices are operational, that crew members have internet connection, and that all data is safe and secure.

      “Our role is to look at ways we can better support the teams across the business, making our crew’s work lives easier,” Matt explains.

      “Whether that’s better technology in the vehicles to improve internet access or better processes that automate things.”

      Matt joined Active in 2020 after a career that spanned everything from tech startups to leading the IT team at the Credit and Investment Ombudsman.

      In the process he has worked with some of Australia’s best known tech companies – as both a consultant and employee.

      It was a career Matt says he ‘fell into’ unexpectedly.

      “I’d actually failed my HSC and my first job was full time at a toner and ink cartridge facility in Bankstown, Sydney when I was asked to fix a computer problem,” he recalls.

      “Next thing you know I’m the go-to IT person and it started from there.”  

      In the two decades since, Matt has attained two master’s degrees and over a dozen certifications, all whilst working in full time employment.

      But after the high-stakes world of tech companies, it was the allure of something different which attracted him to Active.

      “What I realised fairly quickly was that IT is critical to the operation of this business,” he says.

      The IT support team’s role involves streamlining the IT systems and processes that Active’s different business divisions and crews rely on to get the job done.

      And it’s a task that comes with its own unique challenges, due in no small part to the fact Active’s workforce is distributed across the country, often working in remote locations with no internet access. 

      “Sometimes our field crews have to drive an hour to get enough reception to get IT support,” Matt says.

      “Our ultimate goal is to make their lives easier and to have all the crews online all the time.” 

      One of the key ways the IT team is addressing this is through the rollout of Starlink satellite internet, including affixing 15 dishes to Active vehicles, with more planned in the future. 

      It has been a gamechanger for team members working in remote areas, but Matt notes even that currently has its limitations.

      Meanwhile, cybersecurity remains a priority across all levels of the business, especially as many of Active’s customers are large electricity networks. 

      “They’re considered critical infrastructure so the cybersecurity requirements we have for tendering for those contracts are becoming more and more stringent,” Matt says.

      “Cybersecurity’s always challenging because adding the layers of security can potentially make the technology harder to use, so we’re trying to standardise as much as we can, but different contracts also have different and potentially competing requirements.”

      Overcoming these hurdles is a challenge Matt thrives on as part of a team he notes is full of great talent.

      “The people you get to interact with at Active is an absolute highlight of this job,” he says. 

      “I love being part of a very experienced and engaged team who want to do good work and genuinely love helping people. That really drives me.”

      He’s also driven by an ambition to ensure Active stays ahead of the game when it comes to future advancements, including smart technology and the Internet of Things (IoT), which looks set to revolutionise areas like inventory management.

      While the advancements are swift and the challenges of ever-evolving technology are real, Matt says he’s thrilled to be part of a forward-thinking company where his job is to make a real difference at all levels of the business.

      “We have incredible support from the leadership team,” he says.

      “I’d like to think people can see that our strategies are working and things are getting better.

      “That in itself is incredibly rewarding.”